Ingenios Santos overcame fiscal and operational challenges with Mifiel

Fiscal and operational challenges affecting operational efficiency

Ingenios Santos, one of the leading producers of sugar and cane derivatives in Mexico, faced two major challenges that compromised both their operations and tax compliance. On one hand, they faced annual tax audits that required proof that contracts related to their expenses had a verified date, an essential requirement to avoid penalties from the SAT. To meet this requirement, they relied on notaries, which resulted in costly, slow, and non-scalable processes.

On the other hand, signing contracts with agricultural producers scattered across various regions of the country caused delays and significant expenses, as executives had to make trips of up to three days to collect in-person signatures. These difficulties slowed down operations and increased logistics costs.

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Verified dates without notaries thanks to Mifiel

Ingenios Santos implemented Mifiel to address their need to comply with the SAT without traditional notary processes. The platform automatically integrates a preservation certificate in accordance with NOM-151 into every signed document, providing a verified date with full legal validity.

This allowed the company to eliminate the use of notaries, reducing costs and time, and ensuring that their tax contracts were deductible without issues during audits.

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Digitizing signatures with agricultural producers

To solve the challenge of signing with producers located in different regions, Mifiel facilitated the complete digitization of the process. What previously involved trips and travel of up to three days is now done in hours and remotely.

Although there was initial concern about whether producers would be able to adapt to using electronic signatures, the process proved to be agile and frictionless. This was largely because the platform is designed with a simple and intuitive user experience, which facilitated adoption even among those not familiar with digital platforms.

This transformation eliminated bottlenecks, optimized signing times, and freed up human resources previously dedicated to travel logistics, significantly accelerating business operations.

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Agility, savings, and total satisfaction with Mifiel

‍Currently, core contractual operations are carried out through the platform, providing legal and tax security that protects the company against SAT audits. This optimization not only reduced logistical costs but also increased operational efficiency and team satisfaction, transforming the way Ingenios Santos manages its tax and commercial contracts from a single platform with greater control and agility.

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