How American Industries reduced its signing times from 3 months to 1 week, accelerating its business operations with Mifiel

American Industries provides shelter services, including legal support, logistics, and human resources, to facilitate the operations of foreign companies in Mexico. To begin a business relationship with their clients, the signing of service agreements and contracts is essential.

The challenge: a manual management and signing process that hindered growth

The process for formalizing contracts and managing a high volume of documents was manual and unstructured, resulting in poor visibility into the status of each contract. This forced the legal team to invest significant time in manual follow-ups to prevent contracts from stalling.
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The problem was compounded by clients and suppliers located abroad. The standard process of sending a contract via courier was slow and expensive. Documentation had to be sent, signed, and returned, which could take several weeks, extending the signing process to up to three months. Every day of delay in signing postponed the start of the project, which delayed corresponding billing and created friction with clients who expected an agile process.

The solution: agility and certainty with Mifiel

American Industries' primary focus when implementing Mifiel was to reduce signing times and improve contract management across each business unit. To achieve this, they utilized the "Organizations" feature, creating independent workspaces to give each department the autonomy to manage its own documents and signing processes. Furthermore, by involving the legal team in each Mifiel organization, they gained a unified, real-time view of the status of all contracts without ever leaving a single platform.

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For international signers, using electronic signatures with biometric verification eliminated the need for courier services to send contracts. The biometric verification process allows anyone to sign by validating their identity with an official ID and a selfie. As a result, contracts are signed in minutes, from anywhere in the world.

The results: measurable business agility

Adopting Mifiel allowed American Industries to significantly reduce its contract formalization times: from up to three months to an average of one week. This operational agility not only accelerated project launches and billing, but also reduced the risk of losing clients during the most critical closing stages. Furthermore, by eliminating the use of courier services, they avoided logistical costs and the risk of documents getting lost. Today, the company has signature processes that match the speed at which it needs to close business opportunities.

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